Shipping policy

ALL ABOUT THE MARKETPLACE

WHAT IS THE MARKETPLACE?

Not interested in purchasing a pre-curated box or building your own? The marketplace is for you! Choose as many lone items as you like and it will be shipped to you, without packaging or a handwritten note. Simple! 

IS THERE A RECEIPT INCLUDED IN THE SHIPMENT?

All gift boxes purchased on POLLOX via pre-curated collections or Build A Pollox Box are shipped in gift packaging with no receipt or pricing included. If you purchase an individual item from the marketplace, it will arrive with a packing slip.

SHIPPING

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped within 2-3 business days. Depending on location, your order can arrive within 4-7 business days via standard shipping.

WHERE DO YOU SHIP?

We ship nationwide and to all US territories! Yay!

DO YOU SHIP INTERNATIONALLY?
Currently, we do not ship internationally, however, we are working on this!

 

EVERYTHING ELSE

I WANT AN ITEM OR PRE-CURATED BOX BUT IT IS OUT OF STOCK

We tend to restock popular items on a regular basis so feel free to shoot us an email to inquire about a specific item or box! For his very reason, you should sign up for our newsletter so you can get these deets exclusively! You can do so here.